Q.
Is receiving faxes (Fax2Email) really free ? Will it stay a FREE service
?
A. If you choose a FaxFX number (08660xxxxx)
you don't pay a cent. NO SETUP , NO MONTHLY SUBSCRIPTION - ABSOLUTELY
NOTHING. This service will remain FREE and there is no limit to the
number and size of faxes received.
Q. Is sending faxes via email also free ?
A. Print2Fax will be available soon, unfortunatly
it's NOT FREE. For this service you need to purchase credits. Login,
and follow the procedure.
Q. If this is free how can you provide me with a sustainable
service ?
A. FaxFX
earns revenue through a rebate system from Telkom for calls made to
the allocated numbers.This revenue is sufficient for FaxFX to support
this fax reception service at no charge to the end user, yet still
delivering a corporate level service.
Q. Can my number receive calls from anywhere ?
A. No for 08660xxxxx numbers. Calls can only
be received from South African telecommunications networks. NO INTERNATIONAL
CALLS.
Q. If I take a 08660xxxxx number and don't use it will it
remain available ?
A. No. We reserve the right to reclaim a number
if there has been no usage for 60-days. You will receive a warning
email prior to the number being reclaimed. As long as you receive
at least one fax every 60-days the number will remain yours.
Q. Do I need to install any special software ?
A. No. The FAX is sent to you as a TIF image,PDF,PS
attached to an email. Most operating systems have a default viewer
application installed. However if that doesn't work for you, click
here to download a FREE TIF Image viewer.
Q. How long do I have to wait for a number ?
A. There's no delay. The moment you complete
the sign-up process the number is allocated and activated, ready to
take faxes and send them to your email.
Please
email support@faxfx.net for any further FAQ's
